Terms of Service

Who you are agreeing with

Handled is a product operated by Solve It LLC. These terms are an agreement between you and Solve It LLC (“Handled,” “we,” or “us”).

Who can use Handled

You must be at least 18 years old to create an account or use Handled. Accounts are for adults. Do not create an account for a child or let a child use your account.

Beta service

Handled is in beta. Features may change, pause, or be removed, and the service may have errors, interruptions, or data loss. Keep your own copies of anything important, including official notices, court documents, and records you may need later.

If you send us feedback or suggestions, you allow us to use them to improve Handled without any obligation to you.

Using Handled

Handled helps organize family information, schedules, tasks, reminders, and shared responsibilities. It is a coordination tool, not a substitute for official notices or professional medical, legal, or financial advice. Review dates, amounts, assignments, and other important details against their original sources.

Automated processing and AI-supported features can make mistakes or omit context. You remain responsible for the decisions you make and actions you take using information in Handled.

Some features suggest events, tasks, or changes, and Ask Handled can make changes when you ask it to. Review suggestions before you save them, and check the result of any change made at your request. Where Handled shows an Undo option, you can use it to reverse that change.

Your account

Provide accurate account information and keep your sign-in credentials secure. You are responsible for activity you authorize through your account. Contact us if you believe your account has been accessed without permission. Do not use another person’s account or impersonate someone else.

Permitted use

Use Handled lawfully and respect other people’s privacy and rights. Do not submit content you are not authorized to use or share, distribute malicious content, attempt to access information outside your permissions, interfere with the service, or use it to harass or harm others.

Your content

You retain any rights you have in content you provide. You give Handled permission to store, process, organize, and display that content, and to transmit it to service providers and people you authorize, as needed to provide and operate the features you use.

Only provide information about other adults or kids when you have authority to do so. You are responsible for reviewing your submissions and the sharing choices you make.

Collaboration and shared expenses

Household membership, co-parent sharing, and Shared Expense participation are distinct forms of access. Use the available invitation and permission controls to select who can see or act on information. An invitation does not establish legal authority over another person or change a parenting agreement.

Messages helps connected co-parents communicate and coordinate. Sent messages cannot be edited or removed, and both participants keep read-only access if the connection ends. Messages are not certified or verified records. Handled is not a party to any parenting arrangement and does not mediate, decide, or enforce agreements between parents.

Helpers you invite can see and complete only the tasks you assign to them. You are responsible for choosing who you invite and what you share.

Shared Expenses provides records and coordination features, not payment processing or money transfers. Entries and confirmations do not guarantee payment, settle a dispute, or determine what someone legally owes. Participants remain responsible for verifying records and arranging any payments outside Handled.

Connected services

Optional integrations depend on the access you authorize and on the connected provider. Those services may have their own terms and policies. If you connect Google Calendar, Google’s terms and policies also apply. You can stop using an integration through available controls, but disconnection may not remove information already imported.

Availability and changes

Features may change, and the service may be interrupted or unavailable. Handled does not guarantee continuous availability or that every item, reminder, or automated result will be accurate or complete. Keep another way to access information you cannot afford to lose or miss.

Intellectual property

The Handled service, branding, and software are owned by their respective rights holders and are protected by intellectual property laws. Solve It LLC operates Handled. These terms let you use the service; they do not transfer ownership of it or grant permission to misuse its branding or copy protected materials beyond what applicable law allows.

Stopping use and account access

You may stop using Handled and email us to ask that your account be closed. Account deletion is currently handled manually, and some shared records, such as Messages, cannot be deleted, as described in the Privacy Policy. We may restrict or end access when necessary to address misuse, violations of these terms, security risks, or legal requirements. Information associated with an account is handled as described in the Privacy Policy and according to applicable requirements.

Warranties and responsibility

To the extent permitted by applicable law, Handled is provided “as is” and “as available,” without warranties of uninterrupted operation, accuracy, or fitness for a particular purpose.

To the extent permitted by applicable law, Handled is not responsible for indirect or consequential losses arising from use of, or inability to use, the service. Nothing in these terms excludes a responsibility or limits a protection that applicable law does not allow to be excluded or limited.

Updates and contact

We may update these terms as the service changes. The latest version will appear here with an updated date, with additional notice where required. For questions about these terms or your account, email Hello@hihandled.com or visit our Contact page.